Política de reembolso

Return & Refund Policy – Libre Presencia

Last updated: 12-14-2025

At Libre Presencia, we want every experience to feel aligned, meaningful, and clear. Please review our return and refund policy carefully.

Digital Products

Libre Presencia offers digital products, including audio-based guided experiences and similar content.
Due to the nature of digital products, all sales are generally final once access has been granted.

However, we offer a 30-day satisfaction window under the conditions outlined below.

30-Day Refund Policy

You may request a refund within 30 days of purchase if:

  • You are unable to access the product due to a verified technical issue, and

  • Our support team is unable to resolve the issue within a reasonable time.

Refund requests must be submitted within 30 days from the purchase date.

Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after access has been granted

  • Lack of personal preference or perceived results

  • Failure to listen to or use the product

  • Partial use or completion of the content

  • Requests made after the 30-day period

Because our products are digital and instantly accessible, we cannot accept returns once content has been delivered.

How to Request a Refund

To request a refund, please contact us at:

📧 info@librepresencia.com

Include:

  • Your order number

  • The email used at checkout

  • A brief explanation of the issue

Our team will review your request and respond within 3–5 business days.

Approved Refunds

If your refund is approved:

  • The refund will be processed to your original payment method

  • Processing times may vary depending on your bank or payment provider

Contact Us

If you have any questions about this policy, feel free to contact us at:

📧 info@librepresencia.com